Geography

We currently provide Property Management services in Frederick, Washington, Berkeley, Jefferson and Franklin Counties. (MD, WV & PA)

Mission Statement

Provide "World Class Property Management” for the Investors and Residents that we work with.

Company Overview

How do we provide World Class Property Management?

Our real estate solutions team members have over 75+ years of real estate experience including: Managing rental portfolios of 1 to 100+ units, owning rentals, experience in rehabbing properties and have investor friendly licensed agents on our team and in our network, that can assist you with buying or selling real estate in WV, MD, PA and VA.

We are members of the National Association of Residential Property Managers (NARPM), National Association of Realtors (NAR), are accredited with the Better Business Bureau (BBB) with an A Rating and have over a 4.7 Star Rating Online with 1000+ reviews and counting.

Basically, we do absolutely everything for you so you can focus on other things and let a professional property management company manage your properties. For the most part, once we get started, the only thing you will need to do is receive your direct deposits and make sure you pay the mortgages, insurance and taxes as needed.

Meet The Team

Tom Tinsley

Tom Tinsley

President

New Account Specialist

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Video Bio - Youtube

Tom is an owner of ECREG, holds the title of President, is licensed real estate agent in MD, PA and WV and is your local real estate expert. He has a deep understanding of the local rental and sales markets... and has been investing in real estate since 2010. In addition to his personal investments, he also has experience in successfully managing investors rental portfolios, assisting buyers/sellers achieve their real estate goals, flipping homes, acquiring rentals and much more.

In addition to his real estate career, Tom spent over 25 years managing successful sales teams at Fortune 100 Companies. Many of those years were spent in a Multi-Unit Management role, where he effectively utilized skill sets such as strategic planning, financial analysis, leading leaders, consistent performance management, inventory management processes and building loyal client bases through increasing service levels... which all led to his teams winning several National Awards along the way. The combination of his extensive corporate America sales/operational training and his real world local real estate experience have led to him and East Coast Real Estate Group LLC to be... the people to call for all of your real estate needs.

Drew

Drew Peters

Vice President of Operations

Read More about Drew

Video Bio - Youtube

Drew is a licensed Realtor in Maryland, West Virginia, and Pennsylvania, and one of the Owners of ECREG, where he also serves as Vice President of Operations. He brings a well-rounded perspective to the real estate industry, combining experience as an agent, investor, and property manager.

Drew began investing in real estate in 2012 and has been actively managing rental properties since 2014. In 2019, he became a licensed real estate agent, helping clients buy, sell, and invest with confidence. His deep understanding of both the investment and management sides of real estate makes him a valuable resource for clients looking to build long-term wealth or simplify property ownership.

With over 15 years of management experience, Drew is known for his strategic thinking, problem-solving skills, and ability to execute complex projects. Prior to his real estate career, he held leadership roles with several Fortune 500 companies and served on a divisional leadership council for a Fortune 100 company.

Whether you’re a first-time buyer, seasoned investor, or property owner in need of management support or help purchasing/selling, Drew offers practical, results-driven guidance tailored to your goals.

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Michele DeTorres

Executive Assistant

New Account Specialist

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Michele's resume includes all aspects of Property Management with a heavy emphasis on operations and client service.

Most recently and prior to join ECREG, she held the title of Client Service Manager, but was really #3 in charge for the entire company.

In addition to the client service and leadership experience, the software systems her prior company utilized... matched up also matched up perfectly to ours. This is rare and made onboarding a breeze.

Her current responsibilities include, assisting Tom with company operations initiatives including our Lead Simple Operations Project, New Investor / Property / Resident Onboarding processes and she is also experienced enough to assist with covering other positions within the company as needed... when needed.

Her experience in the industry has made for a smooth transition to ECREG and we look forward to her role continuing to grow here!

Brannon

Brannon Evans

Office Admin

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Regina

Regina Astillero

Resident Services Coordinator

Read More about Regina

Video Bio - Youtube

Regina's resume includes multiple different Property Management and Client Service positions starting in 2010!

Most recently and prior to join ECREG, she had done the same Resident Coordinator and Administrative responsibilities, for two years at another Property Management company.

Education: Regina has obtained a Bachelor of Science in Tourism as well as a additional certification for Hospitality Restaurant Services.

Her current responsibilities include, but are not limited to answering ECREG's main phone number, resolving questions / issues, forwarding calls as needed, maintaining our main support email inbox, either responding to the inquiry or assigning it to the person who can respond appropriately, Tier 1 for all Residents Services, Lease Renewal Process, assisting with utilities during move-ins / move-outs and more!

When you consider her education, resume, great personality and desire to assist others... we are very glad to have to her on the team!

Penny Fraker

Penny Fraker

Property Manager - Washington County

New Account Specialist

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Dawn

Dawn Presley

Property Manager Assistant - Washington County

New Account Specialist

Read More about Dawn

Video Bio - Youtube

Dawn got into Property Management with us in January of 2022. She has an extensive background in management of default mortgages, management over a credit card division, and has over 18 years of experience in the customer service industry. She is great with conversations, finding out what your goals are and then helping you to achieve them.

Property Manager Assistant Responsibilities include: Leasing phone calls / emails, scheduling showings, showing our available rentals to potential residents, application processes, move-in process, property inspections. When all of those items are done at a high level, she assists the Property Manager with any other to do items needed.

When she's not working, she likes to spend time with her family, dogs, and horses, as she is an avid animal lover! 🐩 🐎

She has owned her own business; breeding and exhibiting show Pomeranians since 2011.

Silvia

Silvia Ruiz

Property Manager Assistant - Frederick County MD and PA Properties

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Silvia joins our team with over 12 years of experience in property management and a strong passion for the court and legal aspects of the industry. Bilingual and fluent in both English and Spanish, Silvia brings exceptional communication skills and a deep understanding of resident relations to her role.

As a Property Manager Assistant, Silvia handles leasing inquiries via phone and email, schedules and conducts property showings, guides applicants through the application and move-in process, and performs property inspections. Once these key responsibilities are completed at a high level, she provides additional support to the Property Manager as needed to ensure smooth operations and excellent service.

When she’s not at work, Silvia enjoys spending quality time with her son.

Ednalyn

Ednalyn Balagtas

Bookkeeper

Read More about Ednalyn

Video Bio - Youtube

Prior to joining ECREG... she has more than 20 years working as an Accountant and 7 of those years were in Property Management.

With her experience as an Accountant in different organizations, she believes there is no complex transaction. There might be problems along the way, but what is important is to come up with a solution on every problem.

During her free time, she enjoys cooking, going out and bond with my family. She has 3 amazing children... and they are her greatest motivation.

Kellen Gauss

Kellen Gauss

Property Manager - All Other Counties

Read More about Kellen

Kellen is a seasoned Property Manager, with over nine years of experience managing diverse portfolios across Maryland, West Virginia, Pennsylvania, Washington, Nevada, and Hawaii. Throughout his career, he has helped bring in more than hundreds of new investors, driving growth and value across multiple markets. Known for his strategic approach to property operations and investor relations, Kellen combines industry expertise with a passion for delivering results. Outside of work, he enjoys golfing, attending Orioles games at Camden Yards, exploring new places with his wife and spending time with their dog, Gunnar.

Jhoanne

Jhoanne Adanza

Director of Accounting

Read More about Jhoanne

Video Bio - Youtube

Jhoanne obtained a degree in Bachelor of Science in Commerce with a major in Management Accounting.

Prior to joining ECREG, her background includes being result-oriented Accounting Supervisor with 8+ years of experience in bookkeeping and other financial / accounting reports.

Jhoanne was internally promoted from the Bookkeeper position to the Director of Accounting roles in April of 2024.

She has been a great addition to the team and we look forward to continuing to grow with her!

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Karl Consencino

Maintenance Coordinator

Read More about Karl

From a young age, Karl demonstrated the insatiable curiosity about learning. This drove him to pursue his studies in BS Nursing and BS Hotel and Restaurant Management. Whether it was exploring different industries, mastering new skills or engaging in extra curricular activities, he embraced each opportunity to expand his knowledge.

Karl continues to embark on new adventures, he remains dedicated to personal growth and lifelong learning. His enthusiasm, adaptability, and willingness to embrace challenges empower him to overcome obstacles and strive for excellence. He has been a great addition to the team and we look forward to growing with him!

Shelly Smith

Shelly Smith

Property Manager Assistant - WV Properties

Read More about Shelly

Shelly is a dedicated professional with over 10 years of experience in the Mortgage and Real Estate industry. With a family background in the home building industry, she brings a unique perspective to the office.

Shelly is actively involved in her community as a board member of a local non-profit organization. In her spare time, she enjoys bowling as well as spending time with her family and dogs. She is a licensed agent, in the state of WV.

Haidee

Haidee Adanza

Accounts Payable Coordinator

Read More about Haidee

Video Bio - Youtube

Haidee has her Bachelor of Science in Accountancy with nearly two decades of diverse industry experience... including 6 years in real estate, Accounts Receivable and Accounts Payable Management.

11 years in the semiconductor manufacturing accounting department, ensuring financial stability as an Accounts Payable Accountant.

She also has 2 years of experience as a Finance Analyst, leveraging data for budgeting and CAPEX forecasting for strategic decision-making.

She strongly believes in working smart... not just working hard. She believes in simplifying and streamlining processes to maximize efficiency.

She is eager to bring her expertise to the team and contribute to ECREG's success.

Outside of work she enjoys listening to music and camping.

Aaron

Aaron Powers

Foreman

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Maintenance Team

ECREG Maintenance

Maintenance Technicians

Read More about ECREG Maintenance

ECREG Maintenance Team was created to allow us to help keep maintenance costs lower for our Investors.

Our current team is experienced and capable of performing the following maintenance related repairs and more: Turnovers, basic plumbing, basic electric, flooring, drywall repairs, drywall installation, painting, siding, some roofing repairs, appliance diagnostic / repairs, woodwork, framing and more!

Learn More About Our Property Management Service Options

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Learn how our management solutions can solve your challenges: (240) 397-5686